Privacy Policy

Last Updated: 5th November 2024

ChemLink Solutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.chemlinksolutions.com (the “Site”). Please read this policy carefully to understand our practices regarding your information.

1. Information We Collect

Personal Information

We may collect personally identifiable information (such as your name, email address, phone number, and company name) when you submit a form, contact us, or subscribe to our services.

Usage Data

We automatically collect certain information about your interaction with our Site, including your IP address, browser type, device information, pages viewed, and the date and time of each visit. This data helps us analyze traffic and improve user experience.

Cookies and Tracking Technologies

Our Site may use cookies, tracking pixels, and similar technologies to track activity and gather information. Cookies help us provide a better user experience by remembering your preferences. You can adjust your browser settings to refuse cookies; however, some site features may be affected.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

To respond to your inquiries and provide customer support.
To personalize and improve your experience on our Site.
To analyze and understand how users interact with the Site.
To send promotional materials or updates about our services if you’ve opted in to receive such communications.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: You have given us explicit consent to process your personal data for specific purposes.
Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legitimate Interests: Processing is necessary for our legitimate interests, provided that your interests or fundamental rights do not override those interests.

4. Sharing and Disclosure of Information

Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or serving our clients, provided they agree to keep your information confidential.

Legal Compliance

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

If ChemLink Solutions is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is entirely secure, and we cannot guarantee absolute security.

6. Your Rights Under GDPR

You have the following rights regarding your personal data under GDPR:
Right to Access: You can request access to your personal data and obtain a copy.
Right to Rectification: You have the right to request the correction of inaccurate personal data.
Right to Erasure: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing: You have the right to request the restriction of processing your personal data.
Right to Object: You can object to the processing of your personal data based on legitimate interests.
Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at support@chemlinksolutions.com.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. International Data Transfers

If we transfer personal data outside the European Economic Area (EEA), we ensure a similar level of protection is afforded to it by implementing appropriate safeguards, such as standard contractual clauses approved by the European Commission.

9. Third-Party Links

Our Site may contain links to external websites not operated by ChemLink Solutions. We are not responsible for the privacy practices or content of these third-party sites, and we encourage you to review their privacy policies before providing any information.

10. Children’s Privacy

Our Site is not intended for use by children under the age of 13, and we do not knowingly collect information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

11. Changes to This Privacy Policy

ChemLink Solutions may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last Updated” date at the top of this policy. Your continued use of the Site following the posting of changes constitutes acceptance of those changes.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: support@chemlinksolutions.com
Address: Dubai, UAE